Return Policies

General Return Policy

(Applies to all returns)

• Any and all returns must have a receipt.
• All products must be in new, sellable condition with original receipt in order to qualify for a refund.
• Any preexisting damage must be reported within 7 days, or else the customer assumes responsibility for the condition of the item.
• All refunds will be made in the same tender used for purchase.
• Credit card purchases will be refunded to the card to which they were charged.
• Credit card/ debit card refunds may take a few business days to clear and return to the card/ account. If you do not see the refund after 2 weeks please contact your bank.
• Refunds over $100 for purchases paid by check will be refunded via a check mailed from the college within 14 days.

Non-Returnable Merchandise

• Clearance Items
• Opened Access codes
• Food Service Cards
• iTunes Cards
• Opened electronics
• Nursing totes/instruments
• Anything marked with a non-returnable sticker

Textbooks/Course Materials

• Textbook returns will be honored for 7 days after the class starts.
• If the class is less than 7 days, returns can only be done prior to the start of the class.
• Any book bundles that include multiple books, access codes, etc. must have all parts and be in new condition.

General Merchandise and Reference Material

• May be returned or exchanged within 30 days of purchase date.
• Clothing must have original tags still attached and contain no odors or stains.

Technology

• Will be honored for 14 days after purchase date and must have:
• Original receipt
• Original Packaging
• Tech personnel approval
• No returns on opened:
• Computer Purchases
• Software
• Electronic accessories