First-time users create a user ID. At checkout you’ll be asked to log in; if you haven’t created a Bookstore login, click “Register Here” at the bottom of the login page and complete the required information. Your Bookstore login is separate from MyCampus or Canvas, use any email as your username and set your own password. Forgot it? Click “Lost your password?”

If there’s a financial aid issue during processing, the order is canceled. Contact Student Financial Aid. For order questions not regarding funds, email [email protected] or call (440) 366-4055.

Enter your LCCC student number, followed immediately by the current term code, at checkout.

Log in and click your order number. Picking: your order is being gathered (we’ll email about substitutions if stock is limited). Packed: complete and ready for pickup, you aren’t charged until it’s packed.

Email [email protected] with your order number, or call (440) 366-4055. Orders can be canceled any time before they are packed.

Orders usually take 3–5 business days. During rush periods, expect delays due to volume.

You’ll receive two emails: the first confirms receipt (not ready yet), the second confirms it’s ready for pickup. You’ll also be notified when back-ordered items arrive.

Pick up at the Bookstore’s Customer Service Desk. Bring your student ID or driver’s license. Order confirmation helps but isn’t required.

Yes. Add special instructions (e.g., “my brother is picking up”) in the “Message to Send with Order” field during checkout.