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COVID-19: LCCC Bookstore Update

The Bookstore will be CLOSED until further notice beginning Friday, March 20. We are committed to the safety of our students, staff, and community, and are following the advice of those we trust. We will still be working behind the scenes to ensure that every student has access to what they need in order to be successful in their courses.

Frequently Asked Questions

Am I still able to get books for my classes?

Absolutely. Our team is still on campus processing web orders, and we are offering free UPS Ground delivery on all orders.

How do I place an order online?

You can log in to MyCampus and click on "Books for Spring Semester" to automatically pull up everything you need for courses in which you are enrolled, or you can go to bookstore.lorainccc.edu/SelectTermDept and add your courses manually. From there, just add what you need to your cart and follow the checkout process.

How do I get them shipped for free?

Just select UPS Ground as the shipping type at checkout, and it will be applied automatically.

Am I able to come to the store to pick the items up if I pay for them online?

Unfortunately, the campus is closed to the public for now, so we are not able to offer this service. However, your success remains our top priority, so feel free to contact us if there are extenuating circumstances, and we will do our best to find a solution.

How long does it take to receive an order placed online?

We will be processing all orders within 24 hours Monday-Friday. UPS delivers the next business day for all Ohio addresses.

I need my material sooner, are there any other options available?

Items marked as "Digital" can be purchased as ebooks which are available to read instantly. Just add the digital option to your cart and check out.

If this is not an option, please contact us to see if we are able to provide an alternative.

Am I able to return an item for a class that started after the campus was closed?

The return policy has been extended for spring semester course that began after March 20, 2020. Students will have the ability to make returns up to 14 days after the campus reopens.

I rented a textbook [either through College Credit Plus or the bookstore's rental program] that has to be returned by May 18, 2020. How am I supposed to return it?

This process has yet to be determined, but we will make an announcement closer to the due date. Affected students should receive an email or text message with an update, and we will post the information in this space once we have everything finalized.

Is the bookstore still going to be buying back books during finals week?

This has also yet to be determined. We hope to have something in place, but it is still too early to make that decision. We should have an update closer to the end of the semester.

How do I go about purchasing a laptop or tablet?

All technology products can still be purchased online. Just add them to your cart and complete the checkout process.

If you would like to use financial aid for this purchase but aren't sure if you have aid available, go ahead and place the order using financial aid as the payment type. We will work with Financial Services to determine aid availability when processing orders.

How do I contact someone if I have a problem?

We are available Monday-Friday, 8:30 am - 5:00 pm. Just call us at 440-366-4055, or email us here.

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