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Return Policies

General Return Policy

(Applies to all returns)

  • Any and all returns must have a receipt.
  • All products must be in new, sellable condition with original receipt in order to qualify for a refund.
  • Any preexisting damage must be reported within 7 days, or else the customer assumes responsibility for the condition of the item.
  • All refunds will be made in the same tender used for purchase.
    • Credit card purchases will be refunded to the card to which they were charged.
    • Credit card/ debit card refunds may take a few business days to clear and return to the card/ account. If you do not see the refund after 2 weeks please contact your bank.
    • Refunds over $100 for purchases paid by check will be refunded via a check mailed from the college within 14 days.

Non-Returnable Merchandise

  • Clearance Items
  • Opened Access codes
  • Food Service Cards
  • iTunes Cards
  • Opened electronics
  • Nursing totes/instruments
  • Anything marked with a non-returnable sticker

Textbooks/Course Materials

  • Textbook returns will be honored for 7 days after the class starts.
    • If the class is less than 7 days, returns can only be done prior to the start of the class.
  • Any book bundles that include multiple books, access codes, etc. must have all parts and be in new condition.

General Merchandise and Reference Material

  • May be returned or exchanged within 30 days of purchase date.
  • Clothing must have original tags still attached and contain no odors or stains.

Technology

  • Will be honored for 14 days after purchase date and must have:
    • Original receipt
    • Original Packaging
    • Tech personnel approval
  • No returns on opened:
    • Computer Purchases
    • Software
    • Electronic accessories
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