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Service Center

Regular Hours
Monday - Thursday


Phone Number: 440-366-7463


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Contact core:tech



Service Center Set-Up

Stand-Alone Data Services

    • Migrating to a new machine? Using USP, Ethernet, or Fireware cables, we’ll transfer your important data and settings from you old computer to your new one.
    • Worried about losing precious data? Our technicians will configure your computer to perform regularly scheduled back-ups to an external hard drive, and perform the initial back-up (requires purchasing or providing an external Hard Drive.)

Software Services

    • Have a program or application you need installed on your PC? Let our technicians install your purchased software! We’ll install, register and update your software and save you the hassle. (Software purchased separate, if not purchased from Core-Tech, proof of purchase required.)
    • Need the latest and greatest Microsoft has to offer? Our trained technicians can recommend the best version of Windows for you needs and system’s hardware, then cleanly install or upgrade your system. (requires additional purchase of licensed Windows OS.)
    • Need help installing apps on your Mac? Reserve a one-hour personal session with one of our Apple Certified Macintosh Technicians or Apple Product Professionals and we’ll assist in the installation and set-ups of your App Store apps. (Requires iTunes account and valid Credit Card or iTunes gift card.)
      • 30-minute session $39
      • One-Hour session $79

Diagnostic Services

    • Have a question or a concern? Schedule a free 20-minute consultation with one of our certified technicians. Need a little more help? A bench fee of $19 will cover up to an hour of assistance.
    • All diagnostics and troubleshooting will be assessed a flat fee at the time diagnostics is ran. This amount will be applied to the charges for the repair service when it is performed, or waived if the repair is covered under warranty.
    • Running slow? Bring your Mac or PC in for a tune up! We’ll Clean your drives up by moving unnecessary data and defragmenting partitions or repairing your file system, downloading and installing updates for the OS, drives and applications.
    • Caught a Bug? Our technicians can help. Using the latest Norton Anti-Virus Software and Utilities, we’ll locate and identify infected files and the source of the virus and remove them. If a system is too heavily infected, sometimes the only option is to wipe and reformat the hard drive, and restore the system. (Price includes one year paid subscription to Norton.)

Repair Services

Our Certified technicians can upgrade and/or replace faulty hardware in your laptop or desktop whether it’s a Mac or PC. Repairs are charged a flat rate based on the difficulty tiers, and do not include the purchase of the hardware.

  • Upgrade Install
  • Tier 1 Repair $59
  • Tier 2 Repair $99
  • Tier 3 Repair $149

Mobile Device Repair

We now offer iOS and Android repairs on a case-by-case basis!

  • Cracked Screens
  • Battery Replacement
  • Dock Connector
  • Home Button