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Textbook FAQ

How do I purchase my textbooks?

You have two options: 

  1. Come into the store with your course schedule and visit Customer Service for assistance or

  2. Place an order online using your course schedule; you can also navigate to this page through your mycampus when you first log in. In the top middle of the page, select the link for the current semester and your schedule will automatically be loaded into the bookstore website.

Why are textbooks so expensive?

For a breakdown of a typical textbook dollar, see NACS Info Graphic on where the new textbook dollar goes.

Are there any discounts or coupons I can use on textbooks?

No.

How can I pay for my textbooks?

We accept:

In Store:  Visa, Master Card, American Express, Discover, checks (with a valid ID), financial aid, and cash. Students using financial aid must have a student ID, or an official schedule from enrollment services and a valid photo ID (State ID, driver’s license)

Online: Visa, Master Card, American Express, Discover, and financial aid.

It is absolutely essential that you save your receipts all semester in case you need to return or exchange a textbook for any reason. Please see our return policy.

My parents want to pay for my textbooks. How can they do that?

Your parents can...

  • ...come to the bookstore with you and pay for your textbooks at that time.

    Or

  • ...order your textbooks online and they can be picked up at the store, a drop ship or shipped to your home. (We cannot ship to PO boxes or outside the continental United States.)

When is your return deadline?

Textbook returns will be honored for 7 days after the class starts. Any book bundles that include multiple books, access codes, etc must have all parts and be in new condition. All returns must have a receipt. All refunds are made in the same tender used for the purchase.

If the class is less than 7 days, returns can only be done prior to the start of the class.

What if I decide to drop a course or withdraw from the college?

After the return deadline, documentation of dropping a course is required to return course materials. Those course materials must be returned in original purchase condition, with receipt and documentation. Returns due to withdrawal are done on a case-by-case basis and are up to the discretion of the applicable bookstore staff.

Can I return a book if I open the shrink-wrap?

That depends. If it was a book or a group of books or other course materials, all items must be present and in new condition. If the book(s) came with any kind of access code(s) that has been opened and/ or activated the return is done on a case-by-case basis, must be reviewed and is up to the applicable bookstore staff.

What are your complete return policies?

Please see our return policy.

I purchased a textbook with water damage, now I can't return it or sell it back. Why did you sell it then?

Our staff looks for any water damaged textbooks during our receiving processes and when ringing customers out at the registers, but sometimes one slips past us. If you purchase a text book with damage you have 1 week to bring it back to us and we will swap the book out for an undamaged book. However, after the 1 week you assume responsibility for the textbook and any damage present in it.

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